Please note that most items are vintage and may show signs of age and wear. Any notable flaws will be described and photographed.

New	No visible signs of wear. Includes new items and select vintage pieces that appear unworn.
Excellent	Minimal signs of wear. Vintage items may show slight signs of age consistent with careful storage.
Very Good	Light signs of wear from normal use. Minor marks or wear may be present but do not detract from overall appearance or function.
Good	Visible signs of wear consistent with age and use. May include corner wear, surface marks, interior wear, or hardware wear while remaining fully functional.
Fair	Significant wear and imperfections. May require cleaning, repair, restoration, or be best suited for collectors, display, or restoration projects.

✓ Independently Third-Party Authenticated

✓ Thoroughly Inspected Prior to Sale

✓ 100% Money-Back Authenticity Guarantee

Every item sold by Vintage Satisfaction is independently authenticated through professional third-party authentication services and backed by a 100% Money-Back Authenticity Guarantee.

At Vintage Satisfaction, authenticity is the foundation of everything we sell.

Every item undergoes a thorough inspection and authentication process before being offered for sale. In addition to our own inspection and evaluation, every item undergoes independent third-party authentication. 

We are committed to selling only genuine luxury goods and stand behind every item we offer with a 100% Money-Back Authenticity Guarantee. If an item is proven to be inauthentic, we will refund 100% of the purchase price.

Independent Authentication Partners

Authentication services are selected based on brand expertise and item type.

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How We Authenticate

Every item is carefully evaluated for brand-specific details, including craftsmanship, materials, hardware, construction, date codes, serial numbers, stamps, markings, and other identifying characteristics.

Our authentication process combines years of experience in luxury goods with independent third-party authentication to provide an additional layer of confidence for our customers.

For select high-value items, additional authentication documentation may be provided when available.

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Shop With Confidence

The luxury resale market has become increasingly difficult to navigate as counterfeit goods continue to improve in quality. We understand that purchasing pre-owned luxury items requires trust.

That is why every item sold by Vintage Satisfaction is:

✓ Carefully inspected

✓ Independently third-party authenticated

✓ Backed by a 100% Money-Back Authenticity Guarantee

Our goal is simple: to provide authentic luxury goods with complete confidence and peace of mind.

Vintage Satisfaction is committed to the environment and we provide carbon neutral shipping at no additional cost to you.

UNITED STATES - FREE SHIPPING

• Order processing time: 1-2 business days
• Free USPS Ground Shipping: 1-5 days 
• Items over $400 are shipped USPS Priority Mail
• For Items over $750 we provide signature confirmation

Tracking information is provided to you once your order has shipped.

Paid shipping upgrades are available at check out, we offer USPS Priority and USPS Priority Express.

INTERNATIONAL - FREE SHIPPING

• Order processing time: 1-2 business days
• Free USPS International First Class Shipping: 7-21 days
• Items over $400 are shipped USPS Priority Mail, DHL or UPS.
• For Items over $750 we provide signature confirmation
• USPS is the American postal service that partners with your country's postal service.
  

Tracking information is provided to you once your order has shipped.

Paid shipping upgrades are available at check out, we offer USPS Priority International and USPS Priority International Express. USPS Partners with your county's local post office. Buyers are responsible for any customs and import taxes that may apply. Vintage Satisfaction is not responsible for delays due to customs.  

 

What is carbon neutral shipping?  We offset our shipping (at no cost to you) to reduce our impact on the environment. The company we partner with funds renewable energy, clean water projects and forestry. The emissions created from your order are calculated and then offset in one of these ways to reduce greenhouse gases and carbon dioxide in our environment.

International Customers: Thank you for shopping with us! We currently offer shipping to Australia, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, New Zealand, Spain, Sweden, United Kingdom and U.S. Outlying Islands.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at shopvintagesatisfaction(at)gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at shopvintagesatisfaction(at)gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We're happy to help on a client by client basis, we'll walk you though this process and ensure you find something you're happy with. If your new purchase is less than the item you are exchanging, you will be refunded the difference.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time (up to 10 days) for your bank or credit card company to process and post the refund too.

Prior to Purchasing
If you are considering an item and you have additional questions regarding condition, dimensions, fit, etc. before purchasing, please chat with us on our website, email or reach out to us on IG @vintage.satisfaction. We are happy to assist with any questions or provide additional images.

Exceptions / non-returnable items
We do not accept returns on gift cards.